What clients want is a fence at the top of the cliff rather than an ambulance at the bottom.
Richard Susskind’s analogy, accompanied by the appropriate slide, the contents of which I will leave to your imagination, was one of a number of catchy themes he used to describe the changing world of legal services last week at the Commercial Litigators’ Forum.
What came to mind as he spoke was an image of Starship Enterprise and a reminder of the most celebrated split infinitive in the entire universe. Whilst the opening credits of Star Trek talk of the ship’s mission “to boldly go where no man has gone before”, back on earth my mind was on the bold new frontiers facing those engaged in the business of litigation.